Health & Dental Plan

PLEASE NOTE: Effective September 2014, our supplemental health and dental insurance broker will switch from Morneau Shepell to Student VIP. This change was approved by referendum in April 2014.

Please contact to discuss any questions or concerns that you might have regarding your health coverage or how to file a claim.

TGSA Health and Dental Plan 2014–2015

The Student Benefits Plan offers full-year health and dental coverage to all eligible students. The fee for the Student Benefits Plan is mandatory and is automatically billed to all eligible students at the same time as tuition, ancillary and other student fees. All full-time and part-time students are automatically included on the plan.  Students with proof of alternate insurance coverage may choose to opt-out during the period described below. Students may choose to opt-in dependents to receive coverage during the opt-in period. For detailed pricing schedule, reimbursement forms and deadlines visit:

Online Opt-Out (Full-Time and Part-Time)
Starts: 1 September 2014
Ends: 26 September 2014 at midnight

Family Opt-In
Starts: 1 September 2014
Ends: 26 September 2014 at midnight

Refunds will be returned via direct deposit into the student’s bank account which is required as part of the opt-out. Refunds will be processed mid-October to late November. Students who opt-out must do so yearly; your opt-out does not carry forward year to year. You may use the same login at the Student VIP website each year to opt-out and your previous years information will be pre-populated into the form for ease of use.
Students who have opted out of the TGSA benefit plan under an alternative plan may opt back in if they lose their alternative coverage. Students must opt-in to the plan(s) within thirty days of losing alternative coverage. To do so, please go to the Health Benefits office and complete a Loss of Coverage Opt-In request form.

Students are encouraged to contact the Health Benefits Office or visit the website to learn more about the Benefits Plan options and confirm opt-out deadlines as soon as they arrive on campus; it is each student’s responsibility to meet all deadlines associated with the Benefits Plan.

For reasons of personal information and privacy protection, the Graduate Health Benefits Office cannot discuss information pertaining to an individual’s status on the plan(s) only with the plan holder.
All services are completely confidential.

TGSA Health and Dental Plan 2013-2014

For new and returning full-time graduate students:

Getting reimbursed for your expenses is easy! Simply fill out the appropriate form (see reimbursement form link below), and send it and your original prescription to Greenshield (address provided on forms) or register online here ( and submit claims online.

We recommend using Maple Leaf Dentistry in Peterborough. They offer quotes at book value for any dental work. For all major dental work, please ask your dentist to submit a pre-determination request to find out how much of your procedure will be covered.

For more information about personal claims (how much will be covered), contact Green Shield’s Customer Service Centre at 1-888-711-1119, and ask for a claims simulation. The automated voice system can be difficult to navigate, so just hit “0” for the operator.

Most claims can be processed instantly, after creating your personalized Green Shield account. Your policy number is TGA [your student number]-00, and the group policy number is 11111.  Remember to omit the first ‘zero’ in your student number. To set up your account, and for all information regarding the plan and the claims process, please visit:

HPV Vaccine Information

There are currently two vaccines for HPV – they are Gardasil and Cervarix. Both of these vaccines are included in the Trent Grads benefit plan, however this does not confirm that you are necessarily eligible for coverage. To find out if you are eligible, contact Greenshield’s Customer Service Centre at 1-888-711-1119. An agent will run a claims simulation to find out the exact dollar amount the plan will cover, which in turn will give you a better idea about how much you can expect to pay out-of-pocket. Remember that HPV vaccines do have certain age eligibility criteria. For example, for Ontario residents the plan will ONLY cover plan members who are between the ages of 14 and 26.

General Information

The 2011-2012 academic year represented the inaugural year of Trent University’s independent Graduate Student Health Benefits Plan. Coverage is provided by Green Shield (, and the health plan is co-administered by the Canadian Federation of Students ( and the Trent University Graduate Students’ Association (TGSA).

PLEASE NOTE: If you are an International Graduate Student, please see the International Student tab for a breakdown of your medical coverage.

NOTE: Health Coverage is available to Trent Alumni through C&C Insurance. Contact for more information on rates and detailed coverage.


The Trent Graduate Students’ Association uses the student number, name, gender and date of birth of our members for the purposes of enrolling students in the Health and Dental Benefits Plans. The Trent Graduate Students’ Association forwards this identifying information on a confidential basis to Green Shield who will use it to confirm membership and process claims. In the event that the student has alternative coverage and waives coverage under the plan, the information will be used to withdraw the student from the Trent Graduate Students’ Association health benefits plan. Students are encouraged to contact the Trent Graduate Students’ Association with any questions or concerns. The health benefits brochure is designed to outline the benefits for which you are eligible and does not create or confer any contractual or other rights. All rights with respect to the benefits of an Insured will be governed solely by the Group Master Policy issued by Morneau Shepell Ltd.