Health and Dental Plan

2014–2015 Coverage

Effective September 2014, our supplemental health and dental insurance broker was switched from Morneau Shepell to Student VIP. This change was approved by referendum in April 2014.

For detailed price schedule, coverage information, reimbursement forms and deadlines, visit www.studentvip.ca/tgsa

Students are encouraged to visit Student VIP to learn more about the Benefits Plan options and confirm opt-out deadlines as soon as they arrive on campus; it is each student’s responsibility to meet all deadlines associated with the Benefits Plan.

For reasons of personal information and privacy protection, the GSA cannot discuss information pertaining to an individual’s status on the plan(s). Please direct all questions or concerns regarding your health coverage (including how to file claims) to info@studentvip.ca.

FAQs

1. Am I eligible for the TGSA Student Benefits Plan?
All full-time and part-time graduate students are automatically included on the plan.

2. How do I pay for the TGSA Student Benefits Plan?
The fee for the Student Benefits Plan is mandatory and is automatically billed to all eligible students as a one-time fee at the same time as tuition, ancillary and other student fees.

3. Can I add family members onto my TGSA Student Benefits Plan?
Dependents may be added onto the plan following the opt-in procedure described at Student VIP during the opt-in period listed below:

Family Opt-In
Starts: 1 September 2014
Ends: 3 October 2014 at midnight (DEADLINE EXTENDED)

4. Can I opt out of the TGSA Student Benefits Plan?
Students with proof of alternate insurance coverage may choose to opt-out (here) during the period listed below:

Online Opt-Out (Full-Time and Part-Time)
Starts: 1 September 2014
Ends: 3 October 2014 at midnight (DEADLINE EXTENDED)

5. I opted out of the TGSA  Student Benefits Plan last year. Must I do so again this year?
Students who opt-out must do so yearly; your opt-out does not carry forward year to year. You may use the same login at the Student VIP website each year to opt-out; your previous years’ information will be re-populated into the form for ease of use.

6. I opted out of the plan this year but I have since lost my alternate coverage. Can I opt back into the TGSA Student Benefits Plan?
Students who have opted out of the TGSA benefit plan under an alternative plan may opt back in if they lose their alternative coverage. Students must opt-in to the plan(s) within thirty days of losing alternative coverage. Contact info@studentvip.ca for more information.

7. I have opted out of the TGSA Student Benefits Plan. How do I receive my refund?
Refunds will be returned via direct deposit into the student’s bank account given during Student VIP’s opt-out process. Refunds will be processed mid-October to late November.

8. I have outstanding claims for the period September 1, 2013 to August 31, 2014. How do I proceed?
Any unclaimed health benefits incurred between September 1, 2013 to August 31, 2014 should be sent to the old health provider, Green Shield. See here for further information. Claims more the one year old will not be filled. 

9. I am an International Graduate Student. Where can I find more information on my medical coverage?
If you are an International Graduate Student, please see the International Student tab for a breakdown of your medical coverage.

10. I am graduating before the end of the academic year. What are my options for health care coverage?
Students who have not opted out during the opt-out period are automatically covered under the TGSA Student Benefits Plan for the full academic year.

Alternate health coverage is also available to Trent Alumni through C&C Insurance. Contact for more information on rates and detailed coverage.